Refund policy

Each ARØLIA piece is crafted specifically for you. Due to the made-to-order nature of our products, we do not accept returns or exchanges for reasons such as change of mind, incorrect sizing, or personal preference.

However, we stand behind our quality. If your item arrives damaged, misprinted, or with a manufacturing defect, we will gladly offer a free replacement or a full refund at no additional cost.

To be eligible, you must:

• Contact us within 7 days of product delivery

• Email us at aroliastore.team@gmail.com

• Include clear photos with a visible timestamp showing the issue

There is no need to return the damaged product.

If an issue affects multiple products using the same design, an additional photo (or video) showing all affected items visible in one frame will be required for verification.

Before placing your order, we strongly recommend reviewing our detailed size guide, as we are unable to offer exchanges for sizing issues.